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Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of services provided by Aldanat Community Hub Ltd (“we,” “our,” or “us”). By making a booking, purchase, or using our services, you agree to be bound by these Terms.

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1. Bookings & Payments

  • All bookings must be confirmed within 10 minutes of adding them to the basket or they will expire.

  • Payments are processed securely through our approved payment provider.

  • Prices are subject to change, but confirmed bookings will not be affected.

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2. Cancellations & Refunds

  • Our Cancellation Policy outlines the terms which apply to all bookings (see separate policy).

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3. Rescheduling

  • Our Cancellation Policy outlines the terms which apply to all bookings (see separate policy).

  • Requests made after this time may be subject to additional fees or may not be permitted.

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4. Customer Responsibilities

  • Customers must provide accurate information when making a booking.

  • You are responsible for arriving on time and complying with any instructions related to the service.

  • Any damage, misuse, or misconduct may result in additional charges or termination of service without refund.

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5. Our Rights

  • We reserve the right to refuse service, cancel bookings, or remove individuals who do not comply with these Terms.

  • In the rare event that we must cancel your booking, you will receive a full refund or the option to reschedule.

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6. Liability

  • To the maximum extent permitted by law, Aldanat Community Hub Ltd is not liable for any indirect, incidental, or consequential damages.

  • Our total liability for any claim shall not exceed the amount paid for the specific service in question.

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7. Intellectual Property

  • All content on our website, marketing materials, and services (including logos, text, images, and designs) remain the property of Aldanat Community Hub Ltd.

  • You may not copy, reproduce, or distribute our content without written permission.

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8. Privacy

  • We collect and process personal information in accordance with our Privacy Policy.

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9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in England and Wales.

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10. Changes to These Terms

  • We may update these Terms from time to time. Any changes will be posted on our website with an updated effective date.

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11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Aldanat Community Hub Ltd

The Street

Weeley

CO16 9JE

hello@AldanatCommunityHub.co.uk

01255 870281

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Updated: 1st October 2025

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