Cancellation Policy

We understand that plans can change. To help us serve all our customers fairly, please review our cancellation terms below:

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1. Cancellations Made More Than 2 Days in Advance

• A full refund will be issued for cancellations made at least 2 days before the scheduled booking.

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2. Cancellations Made Less Than 2 Days in Advance

• Bookings will not be able to be cancelled and no refund will be provided for cancellations made less than 2 days before the scheduled booking.

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3. No-Shows

• Customers who do not attend their booking will not be eligible for a refund.

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4. Rescheduling

• Rescheduling is permitted up to 1 day before the booking at no additional charge. Requests made after this time may be subject to a rescheduling fee.

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5. Business Cancellations

• In the rare event that we must cancel your booking due to unforeseen circumstances, you will receive a full refund or the option to reschedule at no additional cost.

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6. Contact Us

If you have any questions regarding the cancellation policy, please contact us at:

Aldanat Community Hub Ltd

The Street

Weeley

CO16 9JE

hello@AldanatCommunityHub.co.uk

01255 870281

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Updated: 1st October 2025