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UPDATE: As the Aldanat Community Hub isn’t often booked in the evenings right now, we’ll be closing earlier on some nights. If the Hub is booked for the sensory rooms, cinema, or hydro pool, we’ll remain open until those sessions finish. Thank you for your understanding and continued support as we get fully up and running!
Cancellation Policy
We understand that plans can change. To help us serve all our customers fairly, please review our cancellation terms below:
1. Cancellations Made More Than 2 Days in Advance
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A full refund will be issued for cancellations made at least 2 days before the scheduled booking.
2. Cancellations Made Less Than 2 Days in Advance
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Bookings will not be able to be cancelled and no refund will be provided for cancellations made less than 2 days before the scheduled booking.
3. No-Shows
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Customers who do not attend their booking will not be eligible for a refund.
4. Rescheduling
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Rescheduling is permitted up to 1 day before the booking at no additional charge. Requests made after this time may be subject to a rescheduling fee.
5. Business Cancellations
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In the rare event that we must cancel your booking due to unforeseen circumstances, you will receive a full refund or the option to reschedule at no additional cost.
6. Contact Us
If you have any questions regarding the cancellation policy, please contact us at:
Aldanat Community Hub Ltd
The Street
Weeley
CO16 9JE
hello@AldanatCommunityHub.co.uk
01255 870281
Updated: 1st October 2025